Samsung announces beneficial programme to increase performance of its smartphones in India

Samsung is making significant strides to enhance the repairability of its smartphones in India. Recognizing the growing demand for sustainable and easily serviceable devices, the company has introduced various initiatives. These initiatives are not just about repairs, but about making them more accessible and affordable for our valued consumers. Also Read: Samsung Galaxy S26 Series Launch Reportedly Delayed By Two Months: Here’s What We Know

In a press release on its Korean website, the company said, “Samsung Electronics Service began operating the ‘Domestic Service Experts Overseas Dispatch’ program as a regular program this year. In July, a ‘Galaxy Service Expert Instructor’ was dispatched to Samsung Electronics India, where he toured eight major service centers, including Delhi, Mumbai, and Noida, to share his expertise.” Also Read: Diwali Sale Feast! Samsung Galaxy S25 Ultra Price Cut Under Rs 1 Lakh, Here's How

The tech giant has acknowledged the importance of making smartphones easier to repair, especially in a market like India, where the affordability and durability of devices play a crucial role. To achieve this target, the company is working on improving the design of its smartphones to allow easier access to internal components. Also Read: Samsung Galaxy M17 5G Sale Begins In India Today: Check The Price, Specifications, And More For This Budget Phone

Authorized service centers

As part of the initiative, Samsung is also announcing a new program that is expanding its network of authorized service centers across India. This expansion is aimed at ensuring that customers, even in remote areas, have access to reliable repair services. The company is also providing specialized training to technicians, ensuring that they are well equipped to handle repairs for Samsung’s latest devices.

Additionally, the company said, “We focused on transferring the know-how on single-piece repair that is active in Korea to MSRC (Mobile Screen Repair Center), a service center in India specializing in ‘smartphone display single-piece repair.”

Genuine spare parts and repair kits

The South Korean tech giant makes genuine spare parts and repair kits more accessible to consumers, reducing repair time and costs. Customers can now buy authentic parts online or through authorized centers, ensuring their devices’ longevity and performance.

Samsung’s dedication to sustainability is further demonstrated through its efforts to enhance repairability. By making it easier and more affordable for consumers to extend the life of their devices, Samsung is actively reducing electronic waste. This approach supports Samsung’s overarching goal of championing eco-friendly practices within the technology sector, making us a responsible and ethical brand.

The company is also exploring options to offer more transparent pricing for repairs, which would help consumers make informed decisions about maintaining their devices.

By improving design, expanding service networks, and making spare parts more accessible, Samsung ensures that its customers enjoy a more seamless and cost-effective repair experience. These initiatives benefit consumers and contribute to a more sustainable future for the tech industry.