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Microsoft, CrowdStrike have fixed the error that caused the Global IT outage

Microsoft and CrowdStrike confirmed that the issues have been corrected and mitigated. Industries hit by the outage also shared a similar update.

Published By: Pranav Sawant

Published: Jul 20, 2024, 09:33 AM IST

Microsoft-CrowdStrike

Story Highlights

  • Microsoft and CrowdStrike confirmed that the issue has been resolved.
  • Industries hit by the outage also shared a similar update.
  • Experts, however, argue that full recovery from the outage may take some time.

Friday’s global outage that affected several industries, including Airlines, Hospitals, and Emergency services among others is said to be one of the biggest IT outages in history. In the latest, CrowdStrike and Microsoft, both have shared statements that they have “corrected the logic error” and “the issue is mitigated.” A few businesses that were affected have also confirmed that the issue has been “nearly resolved.” Although experts hint that full recovery from the outage may take some time.

Microsoft-CrowdStrike has nearly resolved the issue

CrowdStrike, in its blog post, has confirmed that it has corrected the logic error in the latest update that indirectly caused the BSOD error on Windows PCs. Further, it has clarified that the logic error was the primary issue and only that has been changed and no additional changes have been made to the content in Channel File 291, which controls the Falcon sensor. For those who are still unaware, the faulty Falcon sensor was the one that resulted in the BSOD error on Windows PCs.

“CrowdStrike has corrected the logic error by updating the content in Channel File 291. No additional changes to Channel File 291 beyond the updated logic will be deployed. Falcon is still evaluating and protecting against the abuse of named pipes,” noted the CrowdStrike blog post.

Previously, CrowdStrike shared a quick workaround to do away with the BSOD error. It required users to delete the C-0000291.sys file by booting into the Safe Mode on their PCs. However, with the update, users may no longer have to do that.

As for Microsoft, it has also shared an update confirming that after deploying a fix and an extended period of monitoring, the issue is mitigated and all impacted Microsoft apps and services have recovered.

“After an extended period of monitoring, we’ve determined that the issue is mitigated, and all previously impacted Microsoft 365 apps and service have recovered,” stated Microsoft 365 Status.

With that, Windows users can be assured that BSOD and the Microsoft 365 app and service failures may not occur. Some of the Industries that were affected by the outage in India shared small updates that confirm the same.

IndiGo confirmed that “The global outage that led to the operational difficulties is nearly resolved.” SpiceJet, which was also affected by the outage said, “We are back! The global technical outage is fixed, and SpiceJet bookings are open on all platforms.”

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Although, both Microsoft and CrowdStrike have confirmed that the issue has been fixed, or at least nearly fixed. Experts argue that full recovery from the outage may take some time. But we will have to see that as we wait and watch the situation.

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Author Name | Pranav Sawant

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