Amazon delivers snake free with Xbox controller in Bengaluru: Watch Video

Amazon India is known for its vast trove of available products, speedy delivery and for offering heavy discounts to the buyers. What the company is not known for is offering surprise gifts. However, the company made an exception recently when it shipped something unexpected with the purchased product. A Bengaluru couple reportedly ordered an Xbox Controller from the platform. While the company delivered the purchased product in time, it also reportedly delivered a snake along with it.

In a detailed post on Reddit, the Amazon user, who goes by the name Tanvi detailed the harrowing experience. In her post, she wrote that they ordered an Xbox Controller from Amazon on June 16, which was delivered on June 18 by the delivery partner.

In her post, Tanvi further mentioned that the snake did not harm anyone as it was stuck to the packaging tape and that it has been identified as a possible Spectacled Cobra, which is a highly venomous snake species native to Karnataka. What’s more distressing is that despite the danger, Amazon‘s customer care service reportedly put the couple on hold for around two hours. “We did receive a complete refund, but what do we get for risking our lives here with a highly venomous snake,” she added.

What the complete video of the incident here:

In a shocking incident, a family on Sarjapur Road received a live Spectacled Cobra with their Amazon order for an Xbox controller.

The venomous snake was fortunately stuck to packaging tape, preventing harm.#ITReel #Sarjapur #AmazonOrder #SnakeInAmazonOrder pic.twitter.com/EClaQrt1B6

— Prakash (@Prakash20202021) June 19, 2024

What is Amazon saying about this incident?

Amazon India has responded to this statement saying that the company is sorry to know about the incident and that it will get the incident checked. “We’re sorry to know about the inconvenience you’ve had with the Amazon order. We’d like to have this checked,” the company wrote.

We’re sorry to know about the inconvenience you’ve had with the Amazon order. We’d like to have this checked. Please share the required details here: https://t.co/l4HOFy5vie, and our team will get back to you soon with an update.

-Sairam

— Amazon Help (@AmazonHelp) June 17, 2024