IRCTC Website And App Down: Thousands Of Users Face Issues In Booking Train Tickets

Also Read: Indian Railways Launches RailOne App To Book Tickets, Track Trains And Order Food - ALL Details

IRCTC Down: Just ahead of festival season, when people are rushing to book their train tickets to reach their hometown or desired location, the online train ticket booking platform IRCTC goes down. The website, as well as the app, has faced a massive outage this morning. Thousands of users have reportedly struggled to book train tickets this Diwali. Also Read: IRCTC Down: Passengers Not Able to Book Tatkal Ticket, Booking Cancelled

As per the outage detecting platform, Downdetector, over 5000 users have faced issues with the IRCTC platform. At 10:54 AM, 5101 reports have been reported. 48 percent of users have faced issues with the IRCTC website, while 37 percent of users reportedly witnessed difficulty in opening the IRCTC app. The rest 14 percent of users couldn’t book the tickets even after accessing the platform.  Also Read: IRCTC Down: Thousands of Travellers Frustrated, No Ticket Reservation, Booking Cancelled

Users Expressed Frustration On Social Media

As soon as the IRCTC went down, several users took to their X (formerly Twitter) accounts to share their frustration. One of the users said, “IRCTC servers are powered by Indian Railways’ WiFi – that explains everything.” While another said, “What is wrong with @IRCTCofficial during Tatkal hours? Yesterday, payments were not working. Today the website itself is down. Worst possible service. What is @RailMinIndia @AshwiniVaishnaw doing? Only Promoting Swadeshi Apps based out of the US?”

IRCTC site down for maintenance at the time of Tatkal, even after changing time for tatkal booking for agents the site runs at the same low speed, u have to struggle way too hard, this but its just getting more pathetic @AshwiniVaishnaw @RailwaySeva @RailMinIndia @IRCTCofficial pic.twitter.com/gxy1iv0J8Q

— Sachin Sharma® (@SachinSharma64) October 17, 2025

I was planning to go home via train on Diwali but when I opened IRCTC website to book tatkal ticket the website went down and now I won't be able to go home. Thank you @IRCTCofficial @RailMinIndia @AshwiniVaishnaw pic.twitter.com/7LdfZHHKXE

— Bhabesh Pradhan (@Bhabesh57492327) October 17, 2025

🚨 @IRCTCofficial @AshwiniVaishnaw

Once again, IRCTC servers down during Tatkal booking right in the middle of the Diwali. When will IRCTC get a reliable system to handle peak traffic?
Railways deserve better tech for the world’s largest passenger network. 🚆 pic.twitter.com/SNH1vYSbms

— Shivamthak (@Shivam_Thak) October 17, 2025

It is a crucial time for users in India to book their Tatkal ticket just ahead of the Diwali festival. And facing an outage at this time is leaving thousands of users frustrated and helpless.

What Can You Do?

The IRCTC platform is back to normal usage. But if the problem still persists, then there are several other platforms that you can try to book train tickets:

• RailYatri
• Paytm Train Booking
• ConfirmTkt