Income Tax Portal Down: Users Unable To File ITR As Deadline Ends Today, Here’s What To Do

Just a few hours left until the deadline ends for income tax return (ITR) filing, and taxpayers are facing technical glitches on the Income Tax e-filing portal. Many users have complained that the portal is either not working for them or running very slow. As today, September 15, is the final day for ITR filing, these technical glitches are making it impossible for taxpayers to file their returns – leading to frustration. Also Read: Income Tax refund: How to check your ITR refund status

Social Media Flooded with Complaints

Taxpayers are trying to complete the ITR filing process on time to avoid penalties; however, the e-filing portal seems to be down for users across the country. Many took to microblogging site X (formerly Twitter) to vent out their frustration. The income Tax Department also took cognizance of the matter and responded to many posts, asking the users to share their details like PAN card number and mobile number on the official email address. Also Read: PhonePe introduces income tax payment feature for taxpayers: How to use it

One user reported, “Whenever I go for “Proceed To Validation”, the attached image has been showing since yesterday. Please help asap. One email is also sent.” To this, the I-T Department responded with a “We have shared your issue with the team concerned. This is being looked into by our team.”

Another user complained about an error while trying to download AIS and TIS – “I am trying to download AIS and TIS from last one hour… govt should see this… if you cannot extend the date so please make your website workable. Or please extend the date..”

Here are some more issues that taxpayers are facing today:

Dear @aiwltfy24019,

May we request you to share your details (along with PAN & your mobile no.) with us at orm@cpc.incometax.gov.in so that our team can assist you with your query.

— Income Tax India (@IncomeTaxIndia) September 15, 2025

Dear @vpaicro,
May we request you to share your details (along with PAN & your mobile no.) with us via email at orm@cpc.incometax.gov.in Our team will get in touch with you.

— Income Tax India (@IncomeTaxIndia) September 15, 2025

How to avoid I-T Department website issues?

The Income Tax Department has listed ways to avoid website-related issues on your browser. According to the site, desktop browsers like Microsoft Edge (version 88 or above), Google Chrome (88+), Firefox/Mozilla (86+), and Opera (66+) should be use. The department also recommends using Windows 7.x or above, or Linux, or macOS.

The site also suggests that users should clear browser cookies and site data. Taxpayers are advised to use a high-speed low-latency Ethernet wired connection if the problem persists.