
Written By Deepti Ratnam
Published By: Deepti Ratnam | Published: Sep 23, 2025, 11:37 AM (IST)
Aadhar Card in India is a unique identity document issued by the Unique Identification Authority of India (UIDAI) to residents of the country. The card is proof that the person is a resident of India. Nevertheless, accessing your Aadhar card becomes tiring sometimes. But with a new method, you can directly download it via WhatsApp.
As the Aadhar Card is considered one of the most important documents for Indian citizens and residents, we will delve into a step-by-step guide on how you can easily and safely download it via WhatsApp.
The Government of India has introduced a way to download your Aadhaar card directly via WhatsApp using the MyGov Helpdesk Chatbot. Previously, citizens relied on DigiLocker or the UIDAI portal for digital Aadhaar access. Now, you can retrieve your important document quickly and securely through WhatsApp, that too without installing additional apps.
Step 1: Save +91-9013151515 in your contacts as ‘MyGov Helpdesk.’
Step 2: Open WhatsApp and start a chat with this contact.
Step 3: Type ‘Hi’ or ‘Namaste’ to initiate the conversation.
Step 4: When prompted, select ‘DigiLocker Services.’
Step 5: Confirm whether you already have a DigiLocker account. If not, create one on the DigiLocker platform before proceeding.
Step 6: Enter your 12-digit Aadhaar number to verify your identity.
Step 7: You will receive an OTP on your registered mobile number. Enter this OTP in the chat to authenticate.
Step 8: Once verified, the chatbot will display all documents available in your DigiLocker.
Step 9: Choose Aadhaar from the list by typing the corresponding number.
Step 10: Your Aadhaar card will be delivered in PDF format directly in the WhatsApp chat.