Amazon Prime Video Down: Users In India And Other Regions Report Widespread Streaming Outage

Amazon Prime Video experienced a sudden outage for users in India and the UK today, leaving many unable to stream shows or movies. The outage tracker, Downdetector shows that the problem peaked in the afternoon with more than 300 users in India reporting issues within an hour, and more than 1,000 users in the UK reporting the same problems. Also Read: Amazon Great Indian Festival Sale: OnePlus Nord 5 Price Drops To Its Lowest With A Flat Rs 3,500 Off - Should You Buy?

Users report streaming, server connection problems

In India, around 69 percent of affected users reported issues while streaming videos, followed by 21 percent facing server connection problems, and about 10 percent struggling to access the Prime Video website. Reports of the outage started appearing just before 2:30 pm (IST) on October 11. Also Read: Amazon Prime Member? 5 Things That You Must Know Before Great Indian Festival Sale To Save Huge

@PrimeVideoIN @PrimeVideo is Prime Video down in Mumbai?? Not working on any device. Trying since 30 minutes!!#PrimeVideoDown

— Satyan Israni (@MurgMakhaniRox) October 11, 2025

Several users took to social media platform X (formerly Twitter) to express their frustration. One user wrote, “Bro Amazon Prime Video @PrimeVideoIN is down?!” while another posted, “@PrimeVideoIN why am I facing problem in watching video on Prime Video app on both Android and Amazon TV?”

Outage spreads across regions

The outage appears to be widespread, affecting not just India and the UK but also some users in other parts of the world. Many subscribers have complained that the app either fails to load or displays a “service unavailable” message while attempting to play content.

Amazon Prime Video outage in India (Source: Downdetector)

So far, Amazon hasn’t shared any official update on what caused the outage. Early reports hint that the problem could be linked to a server-side glitch that disrupted streaming across multiple regions.

Users waiting for a fix

The streaming service, which hosts a wide collection of movies, TV shows, and live sports, has millions of active users globally. Any downtime tends to impact millions of active users who rely on the service for entertainment.

While the platform seems to be gradually coming back online for some users, fresh complaints are still surfacing on social media. Amazon’s customer support team has said, “We’re working to fix this problem as quickly as possible,” addressing the issue.