Steam Down: Global Outage Hits Login And Store, Users See ‘An Error Occurred’ Message

Steam, the biggest PC gaming platform in the world, went down Tuesday night (October 7, 2025), preventing thousands of gamers from accessing their accounts. The peak outage time recorded by DownDetector was around 10:09 PM IST, and users reported on social media while posting warnings about error messages like “An error occurred while processing your request.”

Users Report Login and Store Issues

According to Downdetector, which tracks outages like this, the number of reports for login and store issues went over 2,400, 58% log-in issues, 22% of the reports were for website issues, and 20% of the reports were for server connection issues. Both the web and desktop client versions of Steam were affected, with many seeing blank store pages and extremely slow loading times.

Steam outage report (Source: Downdetector)

For some users, the Steam client briefly worked, allowing them to log in, but store pages either failed to load or took minutes to open. Others couldn’t access any part of the service at all. The issue appeared to be widespread, with reports coming in from across North America, Europe, and Asia – confirming that it wasn’t a regional glitch.

Possible Maintenance or Broader Network Issue?

While Steam is known to perform its routine maintenance on Tuesdays, this particular glitch appeared to stretch beyond the usual downtime window.

Valve, which operates Steam, hasn’t released any official explanation yet. For now, users remain unsure about what triggered the outage or how long it will take before full functionality is restored.

Some users online have speculated about a possible DDoS attack, pointing out that other gaming companies like Riot Games have faced similar problems recently. However, there’s been no credible confirmation that Steam’s downtime was caused by a cyberattack.

Services Slowly Recovering

By late Tuesday night, several users began reporting that Steam was coming back online, though some features still seemed sluggish. Despite the gradual recovery, frustrated gamers are continuing to tag Valve on social platforms, urging the company to share an update about what went wrong.