ChatGPT Go Free Upgrade Faces Payment Glitch In India: Users Report ‘Payment Failed’ Error

OpenAI is currently offering ChatGPT Go plan for free to Indian users for an entire year. The offer started Tuesday, November 4, and can be claimed by existing and new users on the free tier. To avail the offer, users are required to fill in their card or UPI details at the payment page for account verification. However, many users are complaining of failed transactions while claiming the ChatGPT Go upgrade despite entering valid payment details. Also Read: How To Get ChatGPT Go Subscription For Free In India: Quick Steps Here

The upgrade process is simple, yet several users are facing glitches while trying to make the transaction. As per users, they are experiencing a “Payment failed” error. The issue is likely due to heavy website traffic and surge in attempts to claim the free upgrade. Also Read: Tim Cook Drops A Hint: Apple’s Next Big AI Move Could Change How Siri Works

OpenAI enjoys a large and growing subscriber base in India, making it a booming market for ChatGPT. This made the AI startup to push a free ChatGPT Go upgrade for Indian users as a token of appreciation and deepen its engagement in the country. Also Read: OpenAI Sora To Start Charging Users? Here’s Why It’s Not Fully Free Anymore

With the year-long offer starting November 4 (today), the company is also hosting the first-ever event – the OpenAI DevDay Exchange – in India today. It is scheduled to take place in Bengaluru.

What is ChatGPT Go?

ChatGPT Go is a lower-cost alternative to the ChatGPT Plus subscription. It unlocks expanded access to GPT-5 model – including expanded uploads and faster image creation. Last week, OpenAI had announced that users in India will be eligible to get free access to the ChatGPT Go plan for 1 year.

How to avail free ChatGPT Go plan

To claim the 1-year trial offer, users need to select the ChatGPT Go plan within their account. Users are required to enter valid debit/credit card or UPI details for account verification. It is important to note that once the free trial ends after one year, users will be charged for the subscription at Rs 399/month. The plan can be cancelled anytime.