MakeMyTrip Rolls Out GenAI Assistant To Help You Plan Next Travel: How It Works?

MakeMyTrip has launched a new GenAI-powered Trip Planning Assistant. What’s special about it? It is said to make travel planning simpler, smarter, and more inclusive with the help of a GenAI assistant. This update builds on Myra, MakeMyTrip’s earlier AI agent, and is now available in Beta mode for users across India.

So, what does this assistant do differently?  Whether you’re unsure where to go in the next long weekend or already have a city in mind, the GenAI assistant helps users ask open-ended questions like, “Where to plan my next visit in winters near Delhi-NCR?” It responds with real-time suggestions based on current prices, availability, and travel preferences. What else? It allows you to go from planning to booking in the same conversation. That means no app hopping or restarting searches.

This makes the entire process more natural and simple, just like chatting with someone who knows the travel space inside out.

It Is In Hindi Too!

One of the biggest updates is Hindi language support, which makes it even accessible to those who are not comfortable navigating travel apps in English. The company says it will expand this to other Indian languages after testing and improving responses based on early user feedback. 

MakeMyTrip says this assistant is built using a multi-agent AI system. In simple terms, it means there are different intelligent systems working behind flights, hotels, holiday packages, ground transport, visas, and more. It also supports voice input, text, even images and video in future updates. 

Not only that, but MakeMyTrip plans to take this further with semantic search, visual inputs, and more intuitive responses. This means in the future, you could even share a picture of a place and ask, “Where is this? Can I plan a trip here under Rs 10,000?”