Snapchat is making its 'My AI' chatbot safer with these new tools

Snapchat now uses proactive detection tools to scan My AI conversations for potentially nonconforming text and then takes action on the same.

Published By: Pranav Sawant | Published: Apr 06, 2023, 12:38 PM (IST)

Snapchat has announced new tools that will make its recently launched AI chatbot "My AI" experience safer, including an age-appropriate filter and insights for parents. Also Read: Instagram’s new Instants App is all about disappearing photos BUT it is not for everyone

After discovering some of the potential for misuse of the AI chatbot, the company said it learned people were trying to "trick the chatbot into providing responses that do not conform to our guidelines". Also Read: Snapchat Layoffs: Snap to cut around 1,000 jobs, here's why

As a result of learning, the company has shared an update on some of the safety enhancements and said to launch a few tools to keep the AI responses in check. Also Read: 7 Hidden Snapchat Tricks You Should Try

In age-appropriate experience, the company said it has worked vigorously to improve its responses to inappropriate Snapchatter requests, regardless of a Snapchatter's age, after launching My AI.

It uses proactive detection tools to scan My AI conversations for potentially nonconforming text and take action.

Moreover, the company also "implemented a new age signal for My AI utilising a Snapchatter's birthdate, so that even if a Snapchatter never tells My AI their age in a conversation, the chatbot will consistently take their age into consideration when engaging in conversation".

Through the in-app Family Center, Snapchat mentioned that it will provide parents with more insight into their teens' interactions with My AI, in the coming weeks.

With this, parents will be able to use Family Center to see if their teens are communicating with My AI, and how often.

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