Top 10 life lessons by Microsoft CEO Satya Nadella: Part 2

I learned that only through living life’s ups and downs can you develop empathy; that in order not to suffer, or at least not to suffer so much, one must become comfortable with impermanence.

Culture eats strategy for breakfast.

It showed me that you must always have respect for your competitor, but don’t be in awe.

Our industry does not respect tradition. What it respects is innovation.

If you could understand impermanence deeply, you would develop more equanimity. You would not get too excited about either the ups or downs of life.

We needed to build deeper empathy for our customers and their unarticulated and unmet needs. It was time to hit refresh.

Success can cause people to unlearn the habits that made them successful in the first place

Every person, organization, and even society reaches a point at which they owe it to themselves to hit refresh—to reenergize, renew, reframe, and rethink their purpose.

So long as you enjoy it, do it mindfully and well, and have an honest purpose behind it, life won’t fail you.

Consistency over time is trust.